FAQs
Frequently Asked Questions (FAQs)
Where do you ship from?
Our products are shipped from trusted fulfillment partners to ensure quality and fast delivery across the United States.
How long does shipping take?
Orders are processed within 1–3 business days, and delivery typically takes 7–15 business days within the US.
Do you ship within the United States?
Yes, we ship to all US states.
Will I receive a tracking number?
Yes. Once your order ships, you’ll receive a tracking number via email. Please allow 24–72 hours for tracking updates.
Can I cancel or change my order?
Orders can be canceled or modified within 12 hours of purchase. After that, the order may already be in processing.
What if my item arrives damaged or defective?
If your item arrives damaged or defective, contact us within 7 days of delivery, and we’ll help resolve the issue.
Do you accept returns?
Yes. We offer a 30-day return policy for eligible items. Please see our Return Policy page for full details.
How do I request a refund?
To request a refund, email support@klickkraze.com with your order number and a brief explanation.
Are my payments secure?
Yes. All payments are processed through secure, encrypted payment gateways to protect your information.
How can I contact Klick Kraze?
You can reach us anytime at:
📧 Email: support@klickkraze.com
We typically respond within 24–48 business hours.